JETBOAT
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This tour is suitable for all ages. Our minimum age requirement is 5 years old and minimum height 120cm. All children must be accompanied by an adult for check-in.
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No loose items can be taken on board E.g. Cameras, hats etc. They must be left in the storage boxes provided.
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You are going to get wet so wear swimmers or clothing that can get wet and bring a towel to dry off.
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This tour is not suitable for travellers with back or neck problems, heart problems, pregnancy or other serious medical conditions.
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Unfortunately, this tour is not wheelchair accessible.
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We do not offer a bus pick up for this tour. You will need to check in at N00 arm, Coral Sea Marina South, we have a floating office with a yellow roof (next to the jetskis). We are located near public transportation (13-minute walk from town or 2-minute taxi)
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We are still able to operate when it is raining but certain wind directions will affect 8the tour. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund.
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This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
GLASS BOTTOM BOAT
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Unfortunately, our vessel is not wheelchair accessible. There are stairs to get on and off the vessel and bus.
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If you are making your own way, please meet us at Shute Harbour Marine Terminal outside the café 15 minutes prior to departure. Alternatively, call us to arrange a courtesy bus pick up from our selected locations.
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This tour is suitable for all ages. Infants aged 0-2 travel for free.
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Unfortunately, we do not have the space for prams on board the vessel.
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Yes! We have 2 toilets on board our vessel.
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Alcoholic and non-alcoholic beverages can be purchased on board from our fully licensed bar.
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Shute Harbour has plenty of parking. The first hour is free!
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There are no specific requirements. The vessel is fully shaded from the sun.
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Child restraints are not required on buses, trains or personalised transport services such as taxi, limousine and ride-booking services. A bus is a motor vehicle that can carry 13 or more people (including the driver).
Children less than 1 year old can be held on the lap of someone 16 years or older. Children more than 1 year old and less than 7 years old can be restrained using a seat belt (but must not sit in the front seat if the vehicle has 2 or more rows of seats).
SUNSET TOUR
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We provide light snacks on board consisting of crackers, dips, deli meats, cheese and fruit.
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We do not cater for specific dietary requirements, but you are more than welcome to bring along your own snacks.
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We offer a courtesy bus service from selected hotels and areas in Cannonvale, airlie beach and jubilee pocket. Call our team for pick up times and locations.
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Parking is available at Shute Harbour (The first hour is free!)
ACCESSIBILITY
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At Pioneer Adventures we are dedicated to offering an inclusive experience for individuals of all abilities.
Our tours are designed to be accessible to people with diverse physical, sensory, and intellectual abilities. Our team is here to ensure your Jet Boating and Glass bottom boat adventures are unforgettable, fun-filled experience!
This accessibility statement provides detailed information about our facilities and services to help you determine if our experience is the right fit for you.
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The Experience
Before boarding the jet boat, the crew will provide a safety briefing to prepare you for the ride.You will get wet during the ride, so it’s a good idea to wear a spray jacket or bring a change of clothes.
Bags and personal belongings cannot be taken on board, but secure storage is available to keep them safe until you return.
Please note that mobility aids like wheelchairs cannot be accommodated on the boat, and all guests must be able to board and exit the jet boat independently.
For the safety of service animals, they are also not permitted on the boat.
Boarding
There is ramp access down to the jetty where you’ll board the boat.To board, you’ll need to step over a 40-centimeter-high side from the jetty to the boat’s lip, then step down 20 centimeters to the seat and another 50 centimeters to the floor.
The jet boat has a loud engine and is open to the wind, and you will get wet from the sea spray.
We are committed to working with you to ensure you have a fantastic and enjoyable experience.
Sensory Information
Boarding
- Shared personal space
- Weather exposure: wind, rain
- Sea spray
Sounds
- Music whilst operating
- People talking
- Jet boat engine noise
- Wind and water sounds
Sights
- Bright light and glare
- Views of buildings and boats
- Water
Smells
- Exhaust fumes at the jetty
- Natural outdoor scents
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The Experience
Whilst on board the glass-bottom boat, your crew will provide a safety briefing to prepare you for the trip.
You can keep your bags and personal belongings with you throughout the trip.
Please note that mobility aids such as wheelchairs and prams cannot be accommodated on the boat.
For the safety of service animals, they are also not permitted onboard.
Boarding There is ramp access leading down to the jetty where you will board the boat.
To get on the boat, you’ll need to use a ramp followed by two steps.
The glass-bottom boat is equipped with an engine and is open to the elements, so expect exposure to wind and sea spray.
We are more than happy to accommodate your needs to ensure you fully enjoy your experience.
Sensory Information
Boarding
- Shared personal space
- Weather exposure: wind, rain
- Sea spray
Sounds
- People talking
- Commentary over a microphone
- Engine noise
- Wind and water sounds
Sights
- Bright light and glare
- Views of buildings and boats
- Water and underwater marine life visible through the glass
- Bubbles under the glass bottom
Smells
- Exhaust fumes at the jetty
- Natural outdoor scents